Up-to-date Information on INX COVID-19 position
INX International’s first priority is always the health and safety of our employees, families, customers, and communities. We are working continuously to manufacture and deliver the quality inks and coatings our customers depend on and need to support food, beverages, and household health and safety products. What we do makes it possible for critical products to be available, including food, water, and medicine. We are an industry leader and an essential part of the global supply chain. Our work is now more important than ever. We are committed to providing as much support as we can to help navigate this challenging time, and we will continue to support our employees, customers, and community until the situation resolves.
Considering the urgency around the coronavirus and the potential supply chain impact, INX International has developed a response with some frequently asked questions to keep customers informed of the situation:
Q. Are you continuing to manufacture your product amidst shelter-in-place regulations?
Yes, INX International plays an indispensable role by supplying inks and coatings to critical industry segments including the commercial and packaging print markets. Our customers rely on us to make it possible for essential products to be available, including food, water, and medicine. Our work is now more important than ever. We are committed to continuously manufacture and deliver quality inks and coatings during this challenging time, and we will continue to support our employees, customers, and community until the situation resolves.
Q. Do you source any materials from China or other high-risk regions of the world?
With global manufacturing in place, we source materials from all over the world. We are proactively communicating with suppliers in China to secure supply and understand inventory levels. All of our vendors’ facilities are operational, and we continue to manage orders with them and make sure the logistics processes are in place to ship on time and avoid a supply disruption.
Q. Is there a possibility raw material used from China can be contaminated?
It is our understanding that in the rare chance raw materials were to be contaminated by the virus, it is not active after it has been on the surface for several hours. Our raw materials from China are shipped via ocean freight, which takes two months for delivery. Based on this information, we are confident saying our raw materials are free of virus.
Q. Have you assessed the risk of disruption to the coronavirus outbreak?
The spread of the coronavirus is unpredictable and global at this point. We manage risk on a regular basis and have even heightened the awareness as the outbreak is very fluid and continues to spread. All of our major manufacturing locations maintain Emergency Contingency Plans that address all potential disruptions that might occur. We are constantly assessing our global capabilities and capacities in order to meet customer demands in the event other regions have disruptions in their manufacturing.
Q. Do you anticipate any disruption to supply or any delay to supply?
At this point in time we remain confident in our ability to maintain supply to our customers as we have done in the past. The situation can change at any time, so it remains critical that we continue to manage our supply chain in an effective manner. We engage in constant, daily communication with our global supply base.
Q. What specific materials do you have that come from China and how much inventory do you have?
Our raw materials from China are mainly various pigments and photoinitiators. The vendors involved maintain inventory in U.S. warehouses of 60-90 days. In addition, our facilities increased inventories to 90 days or more when the crisis started. Since then all China vendors reopened their factories and the pipeline is being filled. We remain confident at this time that we will be able to fulfill customer needs. For specific questions about your materials, please follow up with your regional supply chain contact.
Q. What are you doing for the safety and well-being of your customers, business partners and employees?
INX management teams are continually monitoring the situation and are committed to take appropriate actions for the safety of our employees, vendors, suppliers and others dealing with our products or personnel. Consequently, we have instituted travel, meeting, delivery and shipment policies to best address concerns based on our current knowledge. These policies include company-wide workplace prevention initiatives, travel and meeting restrictions, and educational initiatives. Rules and laws may differ in countries outside the U.S., and we are working with all our worldwide personnel to assure best practices and compliance everywhere.
COVID Official Statements
03/23/2020 INX International continues work amid global COVID-19 crisis
03/16/2020 INX International Addresses COVID-19 Supply Chain Impact and Customer Concerns
02/28/2020 INX International addresses Supply Chain impact amid Coronavirus outbreak
For the most current federal information, please refer to the Center for Disease Control (CDC) website