Return Merchandize Authorization Request

Return Merchandise Authorization Request

Please complete this RMA Request Form to request an RMA number for the return of an INX Digital Division part.

Complete a separate form for each Item ID. Complete this form in its entirety. The completed form is emailed to our RMA department. An RMA# will be generated and a form will be either emailed or faxed to you.

Print or copy the form you receive via email or fax and include in the package with your item. Write the RMA# on the outside of the package. Ship the item back via UPS, FedEx, or other trackable service. If you would like to request an RMA for ink please email Techsupport.americas@inxdigital.com or call 510-895-8001.

Ship to:

INX International Ink Co. - Digital Division
111 Eastwood Circle
Owens Cross Roads, AL 35763
(256) 725-7750

Indicates a required field.

Customer Contact:

Company:

Email:

Phone:

Fax:

Form Completed By:

Machine:

Item ID:

Description:

Serial #(s):

Quantity to Return:

Please describe the problem with the part (be as detailed as possible):

RMA Replacement Address

Business hours for INX DD are 8:00am to 5:00pm CST Monday through Friday.

Note: After you have completed this form, please contact INX DD via phone if your problem is urgent.

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INX International Ink Co.
Corporate Headquarters
150 North Martingale Road
Suite 700
Schaumburg, IL 60173

Phone: 630-382-1800
Fax: 847-969-9758
Toll Free: 800-631-7956
To place an order: 800-347-4657
Customer Service: 800-347-4657